Shipping & Delivery Policy

Delivery Information:

We deliver all around the United Arab Emirates. However, customers have an option to visit BrandSouq LLC SHJ BR. Outlet located in Maliha Sharjah to try out the product before acquiring the product. 

  • Delivery charges will be indicated during your check out process, in your local currency.
  • Payment & Delivery confirmation will be sent to a customer email address & SMS.
  • Orders may not be shipped to any addresses outside the United Arab Emirates.
  • If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company

Standard Delivery

  • Delivery within 2 to 3 working days
  • No deliveries shall be carried out during Friday and UAE Public Holidays

Order less than AED 300.00 - AED 20.00

Orders above AED 300.00 - FREE SHIPPING

Cash On Delivery Free - AED 5

In-store Pickup

Pick up your items at BrandSouq LLC Outlet located at Industrial Area 18, Sharjah Maliha Rd. completely FREE OF CHARGE.

BrandSouq in partnership with our couriers wants to make sure that our customers are happy. We are strongly committed to delivering within the time frame mentioned above. However, there are times that you may experience a short delay in receiving your shipment due to force majeure or if they are not able to contact you in time of delivery. We arrange daily deliveries except for Fridays and UAE Public Holidays.

If you wish to change the address before the shipping process, our Customer Care Team will be happy to assist you. If you received a confirmation that your order has been dispatched, please note that any request to change the shipping address will no longer be accepted.

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